goken is one of India’s leading managed office space providers, offering flexible, fully-equipped workspaces to startups, SMEs, and enterprises across multiple cities. As a fast-growing player in the coworking and commercial real estate space, Incuspaze handles a steady volume of new hires, vendor onboarding, and visitor traffic — making background and identity verification critical to their operations.
Before partnering with Hirestar.io, Goken faced inefficiencies in background verification:
Delayed turnaround time impacting onboarding speed.
Limited customization for medical checks and workflows.
Manual dependencies increasing HR workload.
Bulk hiring scalability constraints.
Fragmented experience for blue- and white-collar employees.
Managing separate portals created operational inefficiency for the HR team.
Hirestar.io collaborated closely with Goken’s HR and compliance teams to implement a unified, multilingual, automation-first BGV solution tailored to their diverse workforce and operational needs.
Accelerated TAT: Reduced background verification timelines by over 65% using smart workflow automation and real-time processing.
Multilingual, User-Friendly Verification: Created a mobile-first, regionally localized portal for all candidates — ensuring both white- and blue-collar users could easily complete verifications.
Unified Platform: Integrated a single dashboard for both white- and blue-collar candidate management — simplifying operations for HR teams.
Customizable Reports: Delivered structured, role-specific reports that aligned with internal audit and compliance needs, including medical check support.
AI-Driven Visitor & Candidate Verification: Enabled instant face-ID matching, auto-flagging of discrepancies, and real-time visitor check-ins without relying on third-party software.
Behind every streamlined report and accelerated TAT was a meticulously designed and automated verification engine tailored for Goken’s diverse workforce.
Criminal Verification – Local police record checks and court database scans.
Employment Verification – Role-specific tenure and designation validation, with flagged discrepancies auto-escalated.
Education Verification – University tie-ups + UGC-certified degree checks with embedded proof.
Address Verification – AI-driven live photo capture with geo-tagging for both permanent and current addresses.
Identity Check – Real-time Aadhaar validation with OTP & image match, plus PAN and voter ID sync.
Medical Fitness – Pre-placement medical check integrations for Goken’s compliance-heavy roles.
All data was delivered in real-time via custom dashboards — structured, reliable, and compliant.
Eliminated Manual Processes: Transitioned to 100% paperless, self-service verification — reducing HR workload drastically.
Faster Hiring Cycles: TAT was reduced to under 5 days, accelerating onboarding.
Higher Candidate Participation: The multilingual, mobile-first portal significantly improved completion rates among regional and blue-collar candidates.
Streamlined HR Operations: A single platform for all employee categories made day-to-day HR functions more efficient and organized.
Reduced Support Overhead: Fewer support requests and candidate drop-offs allowed the HR team to focus on strategic priorities.
Stronger Compliance & Transparency: Blockchain-backed reports provided a robust and trustworthy audit trail.
<1-Hour Support SLA: Hirestar.io’s customer success team consistently delivered fast, proactive assistance, creating a strong trust factor.
Working with Hirestar.io’s BGV platform has been a game changer for us. It has automated our entire background verification process, making it seamless and efficient. Their client support is one of the best we’ve experienced — the whole team is responsive, helpful, and always ready to support.
HR Manager
